IGNITE Your Socials Privacy Policy

IGNITE Your Socials helps venues create live offers, update connected POS pricing, and publish branded social content. This policy explains what information we collect, how we use it, and how to contact us about privacy.

Information We Collect

We may collect account details such as your name, business name, email address, venue settings, billing status, and configuration details needed to connect services such as POS systems, Instagram, and Stripe.

When you connect Instagram or another third-party service, we store only the connection details needed to operate the features you enable, such as account identifiers, access tokens, publishing status, and related setup information.

How We Use Information

We use information to provide the IGNITE service, manage your account, publish authorised content, process billing, support POS integrations, improve reliability, and respond to support requests.

Third-Party Services

IGNITE connects with third-party platforms including Instagram, Meta, Stripe, and supported POS providers. Those services process information under their own privacy policies. You can disconnect integrations from within IGNITE where supported.

Sharing Information

We do not sell personal information. We share information only where needed to operate IGNITE, comply with legal obligations, process payments, connect integrations, or provide support.

Data Security

We use reasonable technical and organisational measures to protect account and integration data. No online service can guarantee absolute security, but we work to keep access limited and controlled.

Your Choices

You can request access, correction, deletion, or disconnection of your account information by contacting us. Some records may need to be retained where required for billing, security, or legal reasons.

Contact

For privacy questions or requests, contact us at hello@igniteyoursocials.com.